Information guide for tenants

Once you have found a suitable property that you wish to apply for, all applicants over the age of 18 years old will need to complete an application form in order to be fully referenced and also be named on the Tenancy Agreement. You may require a Guarantor if you have started a new job within six months, or are on a low income, the guarantor will also need to complete an application form, as they will need to be fully referenced and sign a Guarantor Agreement.

When completing the application form(s), we will require photograph identification (Passport or Driving Licence) and proof of address dated within the last 4 weeks (Utility Bill or bank statement). Once the application forms have been completed you will be required pay the appropriate administration fee. Once the administration fee has been paid we will then proceed with the referencing procedure, subject to the landlord's approval, which normally takes 48 to 72 hours. Please note that the administration fee does not oblige our Landlord to let the property to you. It does not commit the Landlord to grant a tenancy or constitute an offer of tenancy but is required as proof of your intention and commitment to proceed. Its purpose is as good faith only, to be held by ourselves whilst your references are processed.

Only when acceptable references have been approved we will contact you to arrange a mutual moving in date and time. The moving in date will have a specific time for all tenants and the guarantor (if applicable) to meet at the property in order to sign an Assured Shorthold Tenancy Agreement, Tenancy Deposit Scheme documents and Inventory / Schedule of condition. All outstanding monies need to be paid on the day of move or before in cleared funds.

The Security Deposit is held against any rent arrears or dilapidations, or expenses during your tenancy and cannot be used as the last month's rent. The Deposit will be registered with The Deposit Protection Service and we request the return of your deposit after you have vacated the property subject to you supplying a forwarding address and returning all keys at the official check out.